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Overview:
1.Comfortable and breathable: The bottom of this bag is comfortable and breathable, which can prevent pets from getting rid of stuffiness.
2. Durable and easy to clean: Made of high quality material, durable to use.
high quality materials: High quality materials make it comfortable and fashionable.
3.Drawstring design: The drawstring design of its adjustable drawstring closure makes the bag easy to put on and take off.
4.Protect your car: The bottom of our backpack is designed with a zipper, which helps keep your pet safe and prevents them from running out of your car. Zipper design, keep your lovely dog or cat close fitting inside, brings you more convenience.
Product information:
Material Oxford
Color: black
Size: S (less than 6 kg), M (6-10 kg)
Features: safe, portable and breathable
Packing list:
Breathable bag*1
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KINDOPET SHIPPING POLICY
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1. Processing Times
At Kindopet, every order is carefully prepared to ensure the highest quality.
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Standard processing time: 1–2 business days.
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Orders placed on weekends or holidays will be processed on the next business day.
You will receive a confirmation email once your order is processed and a tracking number once it ships.
2. Shipping Times
Shipping times vary depending on your location:
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United States, Canada & Europe: 7–15 business days
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Australia & New Zealand: 8–16 business days
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Asia: 5–12 business days
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Middle East & North Africa: 10–18 business days
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Rest of the World: 10–20 business days
Please note: These are estimated delivery times. Delays may occur due to customs, logistics traffic, or external factors.
3. Shipping Costs
Shipping fees are calculated at checkout based on your region and the weight of your order.
Kindopet may offer free shipping promotions, depending on seasonal campaigns.
4. Order Tracking
Once your order ships, you will receive an email with your tracking number.
You can track your order anytime using our Order Lookup Page.
If you cannot find your tracking number, contact us at:
support@kindopet.com
5. Lost or Delayed Packages
If your package is significantly delayed or missing:
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Contact our support team.
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We will contact the courier on your behalf.
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If the package is confirmed lost, we will resend your order or issue a full refund.
Your peace of mind is our priority.
6. Wrong Address Policy
Please make sure your address is correct before completing your order.
If you entered the wrong address, contact us within 12 hours at:
support@kindopet.com
If the package has already shipped, Kindopet is not responsible for incorrect delivery.
7. Customs & Import Fees
Some countries may apply customs or import duties.
These fees are not included in our prices and must be covered by the customer.
Kindopet is not responsible for delays caused by customs clearance.
8. Damaged Items During Transit
If your item arrives damaged:
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Send us photos within 48 hours of delivery.
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We will offer a replacement or refund, depending on your preference.
Your satisfaction is guaranteed.
